Contact Us
If you have any needs or questions about our products and services, please feel free to contact us at any time
We will provide you with professional technical support and solutions as soon as possible
Contact Information
Multi channel communication to quickly respond to your needs
National toll free hotline
400-056-8185 (24 hours)
Company Address
No.10 Xiaobei Road, Chongchuan District, Nantong City, Jiangsu Province
2nd Floor, Building 1, Chengye Industrial Park (Chengye Building)
fax number
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2nd Floor, Building 1, Chengye Industrial Park, No.10 Xiaobei Road, Chongchuan District, Nantong City, Jiangsu Province
Online consultation channels
Need urgent technical support? Call immediately
24/7 response time | Professional technical engineer team at your service
400-056-8185 Consult NowContact & Cooperation FAQ
What's the fastest way to reach you?
Call our toll-free China hotline at 400-056-8185 during business hours for a direct line to sales or engineering. You can also email david@orivision.cn and we reply within 24 hours on working days.
How can overseas customers contact you?
Overseas customers can message us on WhatsApp at +86 199 0629 2705 or email david@orivision.cn. Please include the model, quantity and destination country so we can quote quickly and confirm shipping options.
How soon will I get a quotation?
Standard model inquiries are typically answered within one business day. Requests involving custom configurations, volume pricing or shipping terms are quoted formally once requirements are confirmed.
Can I request samples?
Yes. We support sample orders and a 30-day free evaluation so you can validate compatibility in your real environment. Check with our sales team for the sample policy on specific models.
Is technical support free?
Yes. Installation guidance, configuration, troubleshooting and firmware upgrades are provided free of charge throughout the product lifetime.
Can I visit your office?
Our address is 2nd Floor, Building 1, Chengye Industrial Park, No. 10 Xiaobei Road, Chongchuan District, Nantong, Jiangsu. Please call ahead so we can arrange the right sales and engineering contacts to meet you.